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Legal

Delete your account

Last updated · GurVer INC

This page explains how to delete your account in TruckPro Safety Carma (the TruckPro mobile app and web dashboard), provided by GurVer INC, and what happens to your data.

How to request deletion

  1. Email [email protected] from the email address on your TruckPro account, with the subject “Delete my TruckPro account”.
  2. We confirm the request with you by email. If you are the only owner of an organization, we will ask whether to delete the whole organization or transfer ownership to another member first.
  3. We delete your account within 30 days and email you when it is done.

Request account deletion

If you just want to stop text messages, reply STOP to any TruckPro message. That does not delete your account.

What we delete

  • Your sign-in identity: email address, password credential and session tokens.
  • Your profile, your organization memberships and role, and invitations you sent or received.
  • Your mobile number and SMS preferences.
  • If you delete an organization: its members list, invite codes and share links, and its saved TruckPro score history.

What we keep, and for how long

  • Sign-in and security records (time, IP address, device and approximate location): kept for up to 12 months from the sign-in, for security, then deleted or anonymized.
  • SMS consent and opt-out records: kept as long as required to show compliance with messaging laws and carrier rules.
  • Records we must keep by law, or to resolve disputes and enforce our agreements.
  • Backups: deleted data may remain in backups for a limited period until they are overwritten.
  • Public carrier data from FMCSA and the U.S. DOT is government data. It is not part of your account and still exists in public sources after deletion.

Questions? Email [email protected]. See also our Privacy Policy.